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Outside printable area warning message

Question: Why do I keep getting a message that my card is outside of the usable print area when I print? Answer: The printer that you are using is setting the usable page size which is often somewhat smaller than full page size. You can check this by going to the...

Extra Fields when importing CSV files into BadgeBuilder®

Question: When importing data into a database from a CSV file, the last field in the database has data in for some records that shouldn’t be there. What’s wrong? Answer: In order to properly import text into the database, all text-based entries, including...

Cannot save pictures to linked database

Issue: I added the four required fields and linked to an existing database. The information came in but when I make a change to an existing record or take a picture it doesn’t save. What’s wrong? Answer: You need to populate the datakey field with unique numbers. The...

Trouble with Sophos and license dongle

Issue: When trying to use BadgeBuilder® with a SafeNet security dongle plugged into a USB port on your PC, you may notice one or more of the following issues: BadgeBuilder starts in DEMO mode even though you have the full program BadgeBuilder starts and allows you to...